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Privacy Policy for River Sentry Mobile

Effective Date:5/22/2026


River Sentry Corporation ("River Sentry," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the River Sentry Mobile application (the "App").


River Sentry Mobile is designed to allow users to view River Sentry sensor locations on a map, review tower and device details, and simulate alerts for testing and demonstration purposes.

By using the App, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following categories of information:


a. Information You Provide to Us

We may collect information you provide directly, such as when you contact us for support, submit feedback, or otherwise communicate with us.


b. Device and App InformationWhen you use the App, we may collect limited technical information such as:

  • device type and operating system
  • app version
  • IP address
  • diagnostic and error information
  • basic usage information needed to operate and secure the App

c. Location Information

If you grant permission, the App may access your device location while you are using the App in order to support map-related functionality, such as helping display nearby River Sentry devices or relevant map context.We do not use location information for advertising. Unless specifically stated otherwise in the App, we do not use your location in the background.


d. River Sentry Platform Data

The App displays information made available through the River Sentry platform, which may include:

  • sensor and tower names
  • map coordinates
  • family or site names
  • location descriptions
  • device status
  • last update timestamps
  • communication check timestamps
  • altitude or elevation information
  • measured water level information, when available
  • power information such as battery or voltage data
  • notes associated with a device

This information generally relates to equipment, sensor placements, and monitored sites rather than personal consumer data.


e. Notification Information

If you enable notifications, the App may present notifications related to alert simulation or App functionality. Notification permissions are controlled through your device settings.


2. How We Use Information

We use information we collect to:

  • operate, maintain, and improve the App
  • display RiverSentry sensor locations and tower details
  • support map functionality
  • support alert simulation and demonstration features
  • troubleshoot errors and improve performance
  • protect the security and integrity of the App and related services
  • respond to support requests and communications

3. How We Share Information

We may share information in the following circumstances:

  • Service Providers: With vendors or service providers that help us host, operate, maintain, or secure the App and related systems.
  • Platform Providers: With Apple or other platform providers as needed to distribute the App or support App-related functionality.
  • Maps and Linking Services: If the App opens an external mapping application or related service, your use of that service is governed by its own privacy policy and terms.
  • Legal Requirements: If required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business or assets.

We do not sell your personal information.


4. Data Retention

We retain information only for as long as reasonably necessary to operate the App, provide services, comply with legal obligations, resolve disputes, and enforce our agreements.Technical logs and diagnostic information may be retained for a limited period for security, support, and performance purposes.


5. Data Security

We use reasonable administrative, technical, and organizational measures to help protect information associated with the App. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.


6. Your Choices

You may control certain information collection and use through your device settings, including:

  • Location Permissions: You can allow or deny location access through your device settings.
  • Notifications: You can enable or disable notifications in your device settings.

If you would like to request access to, correction of, or deletion of information you have provided to us directly, please contact us at sales@riversentry.com.


7. Children's PrivacyThe App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.


8. Third-Party Services

The App may rely on third-party services for hosting, infrastructure, device platform support, and mapping-related functionality. Those third parties may have their own privacy policies and terms, and we encourage you to review them where applicable.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the updated policy at www.riversentry.com/privacy-policy and update the Effective Date above. Your continued use of the App after any update means you accept the revised Privacy Policy.


10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:


River Sentry Corporation

4060 County Road 201

Liberty Hill, Texas 78642-4581

sales@riversentry.com

River Sentry: Advanced Flood Warning Systems for Safety
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Copyright © 2026 River Sentry - All Rights Reserved.

Texas Vendor: 13939637156 - VetHUB: 1412806932600

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